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Customer Service Rep English Customer Service Bilingual Event Manager / Planner

Guest Experience Front Desk Agent | Reservations & Service

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Northwood Hospitality LLC
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A hospitality management company in Charlotte is seeking a Front Desk Agent to be the first point of contact for guests, providing exceptional customer service. This role includes managing reservations, assisting guests with check-in and check-out, and handling inquiries. Ideal candidates will have strong communication skills, a customer service orientation, and a keen attention to detail. Previous hospitality experience is preferred, and the position offers benefits like medical coverage and paid time off.
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