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Customer Experience Specialist — ERP & Order

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Young Innovations
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist — ERP & Order Support
A leading regenerative products company in Charlotte, NC is seeking a dedicated customer service representative. The role involves providing excellent customer service by responding to inbound inquiries, processing orders, and maintaining customer records in ERP and CRM systems. Ideal candidates will be detail-oriented and possess strong communication skills. Responsibilities include managing order processing, product advice, and ensuring customer satisfaction through effective resolution of issues.

This opportunity is vital to supporting the company's commitment to quality service.
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