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Customer Service Rep English Customer Service Bilingual

Front Desk Pro: Guest Experience & Reservations

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Sonesta Hotels International Corporation
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel brand seeks a Guest Services Agent in Charlotte, NC. Responsibilities include registering guests, processing transactions, and ensuring guest satisfaction through exceptional service. Candidates should possess a high school diploma and ideally have prior hotel or customer service experience. Proficiency in English is a must, and other languages are a plus. The role involves teamwork and communication with other departments, with ongoing training and development provided.
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