Customer Service Representative
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-25
Listing for:
LHH
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Overview
LHH is seeking a contract position, with potential for permanent employment, to support day-to-day customer interactions and administrative support functions within a fast-paced environment. This role is ideal for candidates with strong communication skills who enjoy problem-solving and delivering a high level of service.
Responsibilities- Respond to customer inquiries via phone, email, or internal systems
- Provide order status updates, resolve issues, and escalate concerns as needed
- Enter and maintain accurate customer and order information in internal systems
- Coordinate with internal teams to ensure timely and accurate responses
- Assist with general administrative and customer support tasks
- Maintain professionalism and a customer-focused approach in all interactions
- Previous customer service or call center experience preferred
- Strong verbal and written communication skills
- Ability to multitask and manage priorities in a fast-paced setting
- Proficiency with Microsoft Office or similar systems preferred
- Employment Type:
Contract-to-Hire - Pay Rate: $18–$20 per hour, based on experience
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