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Customer Service Rep English Customer Service Call Center / Support

Guest Services Command Center Agent

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Call Center / Support
Job Description & How to Apply Below
A hotel management company is seeking a dynamic Command Center/Guest Service Agent for its hotel in Charlotte, North Carolina. The role involves answering calls, managing guest requests, and ensuring guest satisfaction. Ideal candidates will have strong communication skills, customer service experience, and attention to detail. This position requires flexible scheduling, including weekends and holidays, and the ability to work independently within a fast-paced environment.
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