Customer Service Representative
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-25
Listing for:
LHH
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
LHH is seeking an entry‑level Customer Service Representative to support a high‑volume inbound call environment while performing light data entry and providing excellent customer assistance. This is a strong opportunity for someone eager to build experience and advance within a growing organization.
Key Responsibilities- Answer and manage a high volume of inbound customer calls quickly and professionally.
- Assist callers with basic inquiries, route calls appropriately, and provide clear, accurate information.
- Perform light data entry
, including updating customer records, logging notes, and maintaining accurate system information. - Document all customer interactions and escalate issues when necessary.
- Support administrative tasks such as filing, updating spreadsheets, and maintaining organized records.
- Maintain a calm, positive, and customer‑focused demeanor throughout the day.
- High school diploma or equivalent.
- Strong verbal communication and customer service ability.
- Basic computer skills and accurate typing.
- Ability to multitask and prioritize while maintaining attention to detail.
- Previous call center or customer service experience is helpful but not required.
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