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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep

Order Management Specialist: Customer Success & Ops

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: NCBiotech
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading biotechnology company in Charlotte, NC seeks an Order Management Specialist to ensure high-quality customer support. The ideal candidate will possess strong problem-solving abilities and excellent verbal and written communication skills. Responsibilities include processing orders, providing customer service, and managing data. This role requires at least 3 years of experience in a customer-facing position. Benefits include comprehensive healthcare, pension plans, and bonuses based on company performance.
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