Entry Level Customer Service Assistant

Overview

Company Description At Elevare Branding, we believe in building powerful brand identities through strategic communication, integrity, and creativity. Our team collaborates with forward-thinking organizations to shape meaningful narratives and long-lasting public presence. We are committed to excellence, professional growth, and fostering a dynamic work environment where talent can thrive.

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Charlotte office. This role is ideal for individuals eager to build a strong foundation in customer relations while contributing to a fast-paced, professional environment. The successful candidate will support daily client interactions and help ensure a seamless customer experience across all touchpoints.

• Serve as a primary point of contact for customer inquiries and requests
• Provide accurate information regarding services, processes, and policies
• Maintain organized records of customer interactions and follow-ups
• Collaborate with internal teams to resolve issues efficiently
• Assist in improving customer satisfaction through proactive communication
• Support administrative tasks related to customer service operations

• Strong verbal and written communication skills
• Professional demeanor with a customer-focused mindset
• Ability to multitask and manage priorities effectively
• Attention to detail and strong organizational skills
• Comfortable working in a team-oriented office environment
• Willingness to learn and grow within the company

• Competitive salary ($43,000 – $47,000 annually)
• Growth opportunities and clear career progression paths
• Ongoing training and professional development
• Supportive and collaborative work environment
• Stable full-time position with long-term potential