Emergency Response CSR: Calm, Rapid on Calls
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-24
Listing for:
Convergys
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A global customer service firm in Charlotte is seeking an Emergency Response Customer Service Representative. This role involves engaging with customers through inbound calls to provide critical support during emergencies. The ideal candidate will possess a compassion for helping others and have relevant education, such as a College 911 Communications Diploma and emergency dispatch certification. The position offers career advancement and a comprehensive benefits package, including competitive pay and training opportunities.
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