Customer Service Liaison
Listed on 2026-01-24
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Customer Service/HelpDesk
Client Relationship Manager, HelpDesk/Support, Customer Service Rep, Bilingual -
Business
Client Relationship Manager
Company Description
Swift7 Consultants is a professional consulting firm committed to delivering structured, efficient, and people-focused business solutions. We believe that strong internal operations begin with exceptional front-office support. Our team values professionalism, organization, and clear communication, creating a workplace where individuals can grow and contribute meaningfully to daily operations.
Job DescriptionSwift7 Consultants is seeking a dedicated Customer Service Liaison to act as a key point of contact between clients and internal teams. This role is essential in ensuring clear communication, efficient issue resolution, and a positive client experience. The ideal candidate is organized, detail-oriented, and committed to delivering exceptional service in a fast-paced professional setting.
Responsibilities- Serve as a primary liaison between clients and internal departments
- Manage and respond to client inquiries in a timely and professional manner
- Coordinate information flow to ensure accurate and efficient service delivery
- Maintain detailed records of client interactions and follow-ups
- Support internal teams by relaying client needs, feedback, and updates
- Assist in resolving service-related concerns while maintaining strong client relationships
- Contribute to ongoing process improvements to enhance customer satisfaction
- Strong verbal and written communication skills
- Ability to manage multiple tasks and priorities effectively
- Professional demeanor with a client-oriented mindset
- Strong organizational and problem-solving abilities
- Attention to detail and accuracy in documentation
- Ability to work independently as well as collaboratively within a team
- Proficiency with standard office and communication tools
- Competitive salary ($42,000 – $46,000 annually)
- Opportunities for professional growth and internal advancement
- Structured training and skill development
- Supportive and collaborative team environment
- Stable full-time position
- Exposure to client relations and operational processes
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