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Customer Success Specialist II — Logistics
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-22
Listing for:
American President Lines
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading global logistics firm in Charlotte, NC is seeking a Customer Success Professional II. This role involves managing relationships with clients to ensure retention and service expansion. Candidates should have 3–5 years of experience in customer success or logistics operations. Responsibilities include supporting contract renewals, analyzing service performance, and collaborating with cross-functional teams. Competitive pay range is $72,480 - $90,600, alongside a comprehensive benefits package.
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