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Customer Service Representative

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Carnegie Consulting
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are looking for a full-time, self-motivated Customer Service Representative to join our growing team! As a CSR, you will continuously strive to enhance the customer experience and promote brand loyalty.

The primary responsibility of this entry-level role is to promote and represent our client's brand in retail settings. You will act as the face of our company, interacting with customers to promote product information and ensure a positive brand experience.

Responsibilities:
  • Work with our client's customers face to face in a retail setting
  • Respond to potential customers with inquiries about products and services, as well as other customer service-related inquiries.
  • Collaborate with our internal sales team to identify sales opportunities for both new and existing accounts.
  • Engage in internal training programs to enhance your knowledge of new and existing product offerings
The ideal candidate will have:
  • High school diploma or equivalent; 2 years or Bachelor's a PLUS.
  • 1+ years of experience in Sales, Customer Service, or Marketing PLUS.
  • Excellent communication skills, both verbal and written.
  • Positive attitude and team player mindset.
  • Ability to work in a flexible, team-oriented environment that requires the ability to adapt to changing priorities and priorities.
Company Culture:
  • Fun, work hard play hard environment
  • Travel opportunities
  • Leadership workshops and development
  • Training in sales, marketing, business
  • Paid Training
  • Merit‑Based Promotions

If you're up for a challenge and looking to grow, APPLY TODAY!

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