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Customer Success Specialist II — Logistics
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-01-27
Listing for:
American President Lines
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading logistics company in Charlotte is seeking a Customer Success Professional II to manage customer relationships and support contract renewals. The ideal candidate will have a bachelor’s degree and 3–5 years of experience in customer success or logistics. Responsibilities include serving as a primary point of contact, analyzing performance metrics, and supporting incremental growth opportunities. Join a dynamic team that values innovation and offers a competitive benefits package, including 401(k) and flexible PTO.
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