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Bilingual

Member Services Associate: Credit Union Customer Care

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: State Employees' Credit Union
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below
A regional financial institution in Charlotte seeks a motivated MSS Associate Member Services Representative to deliver exceptional service through phone and digital channels. You will engage with members regarding account services, assist with inquiries, and participate in ongoing training and development. A high school diploma is required, with advanced degrees preferred. This entry-level role emphasizes communication skills and a strong commitment to the institution's philosophy of 'People Helping People.'
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Position Requirements
10+ Years work experience
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