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Travel Coordinator

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: PSA Airlines, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Event Manager / Planner, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

PSA Airlines, Inc. Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do.

We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

  • Travel privileges on the American Airlines global network
  • A generous vacation plan designed to let you enjoy your travel perks
  • 401(k) with company match
  • American Airlines Group (AAG) profit‑sharing and bonus opportunities
  • A choice of three health plan options, all with nationwide coverage with the United Healthcare Choice Plus network
  • Premium dental coverage
  • Vision plan options provided, including a plan that covers both glasses and contacts every year
  • Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
  • Access to 24‑hour virtual urgent care services
  • Family planning and fertility treatment
  • LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
  • Company‑paid Life and AD&D Insurance, Short‑term and Long‑term Disability, and supplemental life insurance options for spouses and dependent children
  • Flexible Spending Accounts for both Health Care and Dependent Care services
  • Comprehensive Employee Assistance Program providing a range of services, including 5 free in‑person sessions with a health care professional
Responsibilities

Position Summary

The Travel Coordinator is responsible for managing and facilitating all travel arrangements for candidates, new hires, and employees, ensuring a seamless and professional experience. This role supports recruiting and onboarding processes by coordinating travel logistics for interviews, training classes, and special events, while also serving as a resource for flight benefits and related travel programs.

Job Responsibilities
  • Schedule and confirm travel and accommodations for candidates, new hires, and employees for interviews, pre‑hire training, new hire classes, and company events.
  • Respond promptly and professionally to travel inquiries from candidates, employees, and leadership.
  • Coordinate lodging and transportation details; rental cars, hotels, flights, etc. and send confirmation notices for travel and accommodations.
  • Maintain and update travel‑related resources on internal portals.
  • Provide guidance on flight benefits and assist employees transitioning to retiree travel programs.
  • Develop and maintain work instructions and user guides for travel processes.
  • Train team members on travel booking systems and procedures.
  • Collaborate with Recruiting and HR teams to ensure timely communication and accurate travel arrangements.
  • Research and resolve travel‑related issues or disruptions.
  • Participate in new hire orientations, as needed, to increase the knowledge and awareness of travel benefits programs for new team members.
  • Act as liaison, as needed, between PSA Airlines leadership team and American Airlines travel group.
  • Actively assist team members through the process of transitioning to retiree travel benefits.
  • Work with other Travel Coordinators to update and maintain the Travel Page on the PSA Airlines team member portal in conjunction with the Communications team.
  • Perform other travel‑related duties as…
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