Senior Associate, Marketing Operations

Senior Associate, Marketing Operations

Join to apply for the Senior Associate, Marketing Operations role at RVO Health

RVO Health is seeking a Senior Associate, Marketing Operations to lead the successful delivery of projects and execute cross‑functional campaigns for our Creative and Marketing teams. Reporting to the Associate Director of Marketing Operations, this person will collaborate across internal teams, lead business initiatives, and ensure that creative and marketing processes, workflows and team culture are all working together cohesively in support of the user and business goals.

The successful candidate will be a highly‑organized project manager who thrives in a fast‑paced, dynamic environment and excels in proactive communication and process optimization. They must be a self‑starter who has a love for implementing processes, finding efficiencies, utilizing AI tools, executing on guidelines and can bring clarity and simplicity to complex situations and projects. Proficiency in Microsoft Excel and Project Management Systems (Asana, Jira) strongly preferred.

This role will work very closely with the Creative, Marketing and Editorial teams on Health grades, Healthline Media, Optum Now, and more.

To prioritize togetherness, culture, and accountability, RVO Health operates on an in‑office work schedule. We expect employees to work from our South Charlotte office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

• Direct and lead marketing and creative operations for key verticals including Health grades, Novant and Optum Now
• Own the day‑to‑day project operations, process development, planning, execution, auditing status of all assignments, provide status updates, and field feedback
• Build and own cross‑functional business reporting for Marketing Operations and Creative teams
• Collaborate with cross functional teams to ensure proper alignment and expectations of creative resources for all current and upcoming projects
• Develop systems and processes to enable creative and marketing teams to work efficiently and seamlessly to ensure on‑time delivery of work
• Intake new requests and track current requests while maintaining comprehensive project documentation in project management software
• Coordinate meetings with stakeholders related to project execution and provide updates to leadership, including next steps, assigning tasks and securing follow up meetings
• Own all project communication and timing from initiation, planning, execution, monitoring, and close of the project
• Develop detailed project plans that track project progress against goals, objectives and timelines, actively ensuring flawless execution of the work
• Ensure impromptu requests are accounted for and on track
• Perform risk management to minimize project bottlenecks and roadblocks

• 3+ years of experience at a major media company, agency, or equivalent in an operations or project management role
• A track record of success in managing the delivery of consumer‑facing, quality projects in fast‑paced environments
• Exceptional communication, presentation, and organizational skills
• A candidate that excels in planning, scheduling, project communication, issue resolution, change management, and risk management
• Understanding of project management tools, softwares and process and how to implement them
• Be a motivated self‑starter who is also a team player with great cross‑group collaboration skills
• Ability to manage timelines, deadlines and prioritize accordingly with exceptional time management skills
• Detail‑oriented, yet able to look at a wide array of choices and identify what truly matters
• A strong understanding of the media landscape and major trends in the industry
• Passion for health and wellness and an interest helping others live stronger, healthier lives

• Starting Salary: $73,000.00 - $85,000.00
• Note actual salary is based on geographic location, qualifications and experience
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