IT Business Operations Assistant

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JELD-WEN is currently seeking a IT Business Analyst Intern to join our growing team.

As an IT Business Analyst Intern, you will play a key role in supporting JELD‑WEN’s ongoing efforts to improve operational and supply chain performance. We are seeking a motivated, detail‑oriented individual who is eager to learn and help drive meaningful business outcomes.

In this role, you will collaborate closely with operations, supply chain teams, and product owners to identify business challenges and develop data‑driven solutions. You will be responsible for gathering and documenting business, functional, and non‑functional requirements, as well as creating clear and concise user epics and stories.

The Business Analyst Intern will serve as an essential link between our scrum teams and business partners, working alongside the team to refine, prioritize, and manage the product backlog. This position offers hands‑on experience in modern product development practices and provides a strong foundation for a career in business analysis or product management.

• Work with business stakeholders to understand and document business needs, challenges, and goals.
• Liaison & Communication:
  Act as the link between business units and technical teams.
• Testing & Implementation:
  Assist with testing, validation, and implementation of new systems, ensuring they meet requirements and deliver value.
• Change Management:
  Help manage the adoption of new systems and processes, ensuring smooth transitions.

• Communication: clear writing, confident speaking, and active listening.
• Problem Solving and Critical Thinking:
  Able to analyze issues, assess current-state system designs, identify gaps, collaborate with the team to develop solution options, and support the selection and implementation of the final solution.
• Adaptability: flexibility to learn new tools and processes and adapt to business changes.
• Organizational skills:
  Demonstrated ability to document clearly, manage task lists effectively, communicate task progress and completion reliably, and maintain strong attention to detail.
• Excellent relationship-building skills.
• Ability to liaise with stakeholders at all levels.
• Continuous Improvement:
  Able to identify inefficiencies in business and IT processes, recommend enhancements, and drive implementation of improvements.
• Commitment to continued personal/professional development.

• Currently enrolled rising junior or senior students major in Computer Science, Information Technology, Management Information Systems, Software Engineering, or related fields.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world.

The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit  or follow Linked In.

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.