Territory Portfolio Manager

Overview

Location: Charlotte, NC, United States

Job : 86288

We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion people daily. As part of the Schindler team, you’ll contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you help shape the future and continue a legacy that started in 1874.

Position: Territory Portfolio Manager

The Territory Portfolio Manager reports to the Territory Vice President and drives portfolio growth (Conversions, Portfolio Protection, Recoveries, Price Adjustments, and Schindler Ahead) while complying with sales management policies. Key duties include oversight of sales meetings, proposal volume, hit rates, pricing, customer satisfaction, and closing performance gaps. You will be responsible for all related Key Performance Indicators defined for Repair sales.

This role facilitates Territory and Corporate portfolio growth initiatives and supports recruiting, onboarding, training, sales planning, campaigns, and performance management. It also fosters strong relationships with customers, consultants, and internal stakeholders.

By providing consistent sales management across a territory, you will improve execution, accountability, forecasting, and alignment with Schindler’s values, strategies, and priorities. The position strengthens sales team development, supports local teams, optimizes resources, and drives measurable results.

• Grow the portfolio within the territory by supporting and administering Service Sales priorities, standard processes, promoting service products and services, and leveraging Schindler’s points of differentiation. This includes attending critical customer meetings, engaging necessary resources, and ensuring compliance with Schindler policies and best practices.
• Ensure that General Managers, Branch Managers, or Service Sales Managers lead consistent and effective meetings with their Service Sales teams. Meetings should use a standard format, focus on leading and lagging performance indicators, drive accountability, and promote a positive customer experience. Ensure Service Sales teams are properly supported and trained.
• Partner with departments, particularly the Service Business Line, to facilitate and administer key initiatives and processes throughout the Territory. This may involve decision making, processing, reporting, and communications.
• Develop key relationships with internal (e.g., Service Business Line, Strategic Accounts, BSC) and external stakeholders to establish Schindler as a preferred service provider, promoting differentiators to achieve defined business objectives.
• Be a Subject Matter Expert on the systems, processes, and reports that support Service Sales. Provide internal stakeholders with supplemental reporting and resources needed to identify opportunities and achieve objectives.
• This position can be seated anywhere in the territory.

What you bring

• Bachelor’s degree required
• 5+ years of sales experience required
• Strong presentation, written, and verbal communication skills
• Self-motivated with excellent time management and organizational skills
• Prior People Leadership Experience Preferred
• Elevator industry preferred

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as we shape sustainable cities of today and tomorrow.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align…