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Leader - North American Payroll

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Sonoco Products Company
Full Time position
Listed on 2026-02-03
Job specializations:
  • Business
    Business Management, Business Analyst, Operations Manager
Salary/Wage Range or Industry Benchmark: 135920 - 152910 USD Yearly USD 135920.00 152910.00 YEAR
Job Description & How to Apply Below

Overview

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899. Our talented people are at the core of our growth, constantly reinventing with solutions every year. We are a world leader in global packaging solutions with operations in over 34 countries.

North American payroll operations is part of the Service Delivery organization under GBS (Global Business Services). Service Delivery is the operations arm of GBS responsible for the day-to-day activities and direct support of customers, suppliers, and employee inquiries.

Responsibilities

The primary responsibility of the Manager of North American Payroll is to oversee the processing of hourly and salaried payroll within the assigned region, ensuring timely and accurate processing in compliance with company policy and regulatory requirements.

The successful candidate will be the primary connection point between the payroll processing operations team, partners in Continuous Improvement and Technology, and key customers and stakeholders within the Finance organization. Strong partnerships and collaboration with these stakeholders are imperative.

The successful candidate will be responsible for assessing and implementing new standards where necessary to ensure:

  • Compliance with local, state, and federal requirements
  • Oversight to ensure efficiency and accuracy within the payroll processing operations
  • Alignment with best practice SOX and accounting practices
Key Skills and Requirements
  • 7-10 years of experience leading a large, multi-state payroll organization
  • Experience with Workday is highly needed, Equifax, ADP, Service Now
  • Bachelor's degree in accounting, Business Administration, or related field
  • Extensive knowledge of the payroll function including preparation, balancing, internal control and payroll taxes with practical experience
  • Driving compliance with SOX controls and GAAP
  • Change and continuous improvement mindset
  • Excellent communication skills
  • Collaborative with strong interpersonal skills
  • Ability to build a high performing team in a complex environment
Strategic Areas People
  • Employee competency assessment and execution of key development plans for upskilling and career pathing for each role within the department
  • Employee motivation and satisfaction
  • Provide clarity in development needs of team through measurable performance reviews
Experience
  • Triage of immediate issues and Failure Analysis to ensure preventative countermeasures are in place to reduce repeat events
  • Lead the use of process and data quality score cards and improvement plans
  • Proactive establishment of audits for ensured accuracy within payroll the organization
Process
  • Ensure key performance indicators are driving the right actions and behavior in the payroll team
  • Implement payroll reconciliation best practices
  • Active leader of projects utilizing Lean methodology to drive process improvement, reduce manual work and optimize the team to eliminate waste
  • Idea generation and submissions for continuous improvement initiatives

This position is located in Hartsville, SC. Opportunity for hybrid work schedule is available (2 or 3 days in office per week).

Compensation

Compensation:

The annual base salary range for this role is from $135,920 to $152,910, plus an annual target bonus of 12.5% of base salary.

At Sonoco Products Company, we offer a comprehensive total rewards package, including competitive pay and benefits. The following benefits are for employees located in the U.S. Specific benefits and wellbeing programs may vary depending on location or union status.

Benefits
  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.

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