Program Manager II

Overview

Financial Services experience is preferred. This position provides oversight and direct leadership on multiple concurrent projects and programs of varying size, including enterprise transformational initiatives within multiple portfolios and/or lines of business at any given time. The role influences and leads large-scale change initiatives and contributes to developing financial realization measures.

• Plans and coordinates closely with LOB/function managers and subject matter experts. Ensures that business cases are developed for budgeting, planning, and tracking revenue and/or expense.
• Works closely with, and provides direction to technology leads to support program needs.
• Ensures that program activities are on a path to deliver benefits realization.
• Installs an appropriate risk management plan for the program and ensures adherence to company and unit requirements.
• Proactively challenges the performance of current systems and processes; identifies risks and develops solutions and/or processes with necessary risk mitigation steps; escalates issues to management when needed.
• Leads teams or multiple teams of internal and/or external resources on a project basis.
• Provides project-related performance evaluations on project resources.
• Analyzes and manages variances to the program plan and overall portfolio and makes recommendations or creates action plans to mitigate negative variances or resolve issues.
• Prepares dashboard reporting to identify and communicate the health of the project portfolio for use by key executives.

• Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience
• Ten years progressive related experience in either a consulting, project management or process improvement related role
• Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
• Demonstrated leadership in the implementation of complex programs and projects
• Ability to bring clarity to ambiguous assignments
• Demonstrated executive level verbal and written communication skills
• Superior working knowledge of business matters, finance, planning, and forecasting
• Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project)

• Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP
• Certification in Lean Six Sigma or similar process improvement, facilitation, and project management methodologies
• Experience implementing large/complex initiatives across a matrix organization
• In-depth knowledge of management and planning systems theory and practical application to complex initiatives
• Experience with financial measurements and metrics
• Financial Services experience
• Knowledge of business unit’s mission and processes

• Sitting — Constantly (More than 50% of the time)
• Standing — Occasionally (Less than 25% of the time)
• Walking — Occasionally (Less than 25% of the time)
• Visual / Audio / Speaking — Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding — Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability — Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel — Up to 25%

General description of available benefits for eligible employees:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility may be determined by division. Truist offers medical, dental, vision, life insurance, disability, tax-preferred savings accounts, and a 401k plan. Teammates also receive paid vacation, sick days, and holidays. For more details on Truist’s benefits, please visit the Benefits site.

Depending on the position and division, this job may also be eligible for other plans.

Equal Opportunity

Employer:

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law | E-Verify | IER | Right to Work