Lease Analyst, Major Accounts

Position Title: Lease Analyst, Major Accounts

Location: Charlotte, NC

Full Time/Part Time: Full time

Req : R393-2026

The Major Tenant Accounts Lease Analyst is the primary liaison with Kimco’s national and high-value tenants. This role is responsible for leading pursuit efforts, resolving billing issues, and maintaining accurate financial records. The Lease Analyst ensures timely collections, supports tenant engagement, and drives resolution of account-level concerns with a high level of service, professionalism, and responsiveness.

• Serve as the primary point of contact for a defined portfolio of major tenants.

• Deliver high-quality, responsive customer service to address tenant inquiries and concerns.

• Lead pursuit efforts by monitoring tenant accounts, issuing pursuit letters, and maintaining detailed notes in MRI.

• Investigate and resolve billing disputes by interpreting lease terms and coordinating with internal teams.

• Apply payments, reconcile accounts, and support the collections process.

• Maintain Salesforce cases and ensure accurate documentation of tenant interactions.

• Support A/R meetings and internal reporting efforts.

• Ensure consistency in documentation and adherence to SOPs.

• Bachelor’s degree in Business, Real Estate, or related field.

• 3–5 years of experience in A/R, tenant relations, or real estate operations.

• Familiarity with lease terms, billing processes, and financial systems.

• Experience with MRI and Salesforce preferred.

• Excellent customer service and communication skills

• Ability to manage tenant expectations and resolve issues diplomatically

• Strong interpersonal skills and a proactive, service-oriented mindset

• High attention to detail and accuracy

• Strong organizational skills

• Ability to manage multiple priorities and meet deadlines

• Analytical and team-oriented approach

• Act in the company’s best interest

Kimco Realty is an Equal Opportunity Employer – Veteran/Disability

Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders.

Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week.

Publicly traded on the NYSE since 1991 and included in the S&P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of September 30, 2025, the company owned interests in 564 U.S. shopping centers and mixed-use assets comprising 100 million square feet of gross leasable space.

Equal employment opportunity, including veterans and individuals with disabilities.

PI