Business Transformation Strategist

Overview

Company: Truist Financial
Location: Charlotte, NC
Employment Type: Full Time
Date Posted: 01/29/2026

Job Title: Business Transformation Strategist

The position translates the Line of Business vision into actionable, value-driven change initiatives for the Truist Care Center. This role owns the development of business cases, demand intake, and progression of initiatives through the formal change funnel, ensuring strategic alignment, financial rigor, and enterprise impact. The strategist provides portfolio-level oversight of approved projects, tracking progress from ideation through benefits realization and feeding outcomes into the executive performance narrative.

In partnership with business and operational leaders, the role also provides insight into Care Center capabilities and contributes to operating model design to optimize the business rhythm, effectiveness, and long-term performance.

Visa/Immigration
:
For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

Work Arrangement
:
This position is office-centric 5 days a week in one of our Truist hubs.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Manages the intake, planning, business readiness, and execution of large change initiatives.
• Leads and influences cross functional teams to effectively deliver project objectives including a successful communication and training plan.
• Oversees and/or prepares and maintains necessary project materials and artifacts. Ensures project documentation has appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
• As appropriate, systematically review components of processes/programs to identify potential areas of improvement based on cost/benefit analysis, client impact and/or regulatory requirement. Identify and systematize best practices to reduce unneeded process variation and improve service quality and efficiency.
• Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams and obtains leadership support and buy-in of delivery plan.
• Will serve as an individual contributor with ownership of multiple complex project portfolios and will have indirect leadership of junior level internal and external resources, directing their day-to-day project activities and reviewing their work including providing project-related performance reviews to their direct leader. May manage a team providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.

Required Qualifications:

• Bachelor's degree and five to seven (5-7) years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to business management and/or technology.
• In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.
• Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.
• Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
• Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.

PREFERRED

SKILLS:

• Business case ownership:
  Experience leading end-to-end development of strategic, ROI-driven proposals.
• Financial modeling expert:
  Proven track-record building conservative, credible forecasts with clear ROI assumptions.
• Investment rigor:
  Demonstrated ability to evaluate objective analysis on risk, return, and enterprise value.
• Portfolio leadership:
  Tracks initiatives through delivery and benefits realization.
• Executive storytelling:
  Presents cases clearly to senior leaders and governance forums.
• Demand management:
  Drives intake through formal change and approval processes.
• Operating model insight:
  Shapes capability and rhythm optimization.
• Strategic translator:
  Turns vision into executable roadmaps.
• Executive presence:
  Confident, credible communicator at the C-suite level.
• Enterprise mindset:
  Aligns transformation to broader business priorities.

• Sitting
  :
  Constantly (More…