Entry Level Client Relations Specialist Client Relations Specialist COC

Company Overview

Pro Sidian is a Management and Operations Consulting Services Firm focusing on value through tailored solutions based on industry-leading practices. We provide Enterprise Service Solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital. Our multidisciplinary teams work with public/private companies, defense and civilian government agencies, and non-profit organizations to solve problems and improve operations. Solutions are deployed across the enterprise to drive growth, margin, and efficiency, aligned at the intersections of assets, processes, policies, and people delivering value.

Pro Sidian serves a broad range of industry sectors, including Consumer Products, Services, And Retail;
Defense and Military;
Education and Academia;
Emergency Services;
Energy, Infrastructure, and Environment;
Financial Services;
Food and Agriculture;
Foreign Aid / Technical Assistance;
Government and Public Services;
Healthcare and Life Sciences;
Industrial and Commercial;
Manufacturing and Operations;
National Security & Intelligence;
Non-Profit;
Professional Services;
Real Estate and Hospitality;
Technology, Media, and Telecommunications;
Transport and Logistics; and others. Learn more about Pro Sidian:

Pro Sidian seeks an Entry Level Client Relations Specialist for Program Support on a contract basis (Exempt 1099; No Overtime Pay) contingent position located CONUS—Charlotte, NC, supporting Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC).

Seeking Entry Level Client Relations Specialist candidates with relevant Government and Public Services Sector experience (functional and technical area expertise is ideal) to support professional services engagements for Government and Public Services Sector Clients such as COC. This is a Contract Contingent or Contract W-2 (IRS-1099) role in Staffing Augmentation and Recruiting Services, with potential conversion to a full-time W-2 position at Pro Sidian’s discretion.

Provide services and support as a Staffing Augmentation and Recruiting Services (Entry Level Client Relations Specialist) in the Government and Public Services Industry Sector, focusing on Human Capital Solutions for clients such as City of Charlotte (COC) and Charlotte Cooperative Purchasing Alliance (CCPA). Generally located in CONUS—Charlotte, NC and across the Mid Atlantic Region.

• Gather customer requirements.
• Communicate updates and resolve issues.
• Ensure alignment between client expectations and service delivery.

• Customer-facing role experience.
• Education / Experience:
  
  Associate’s degree preferred.
• Skills:
  
  Communication, organization, problem-solving.
• Competencies:
  
  Diplomacy, responsiveness, collaboration.
• Ancillary:
  Supports change management communications; may facilitate customer feedback sessions.
• Other:
  Often embedded in project teams.

• Security Clearance is required for engagements in the Federal Marketplace.
• Pro Sidian offers a benefits package for full-time employees, including compensation ranges, health, dental, vision, 401(k) with company match, vacation/PTO, holidays, pre-tax accounts, and other benefits.
• Referral bonuses and performance incentives may apply.
• Flexible Spending Account (FSA) options are available.

• Teamwork
• Leadership
• Business Acumen
• Communication
• Motivation
• Agility
• Judgment
• Organization

• Business tools proficiency (Microsoft Office:
  Excel, Access, Outlook, PowerPoint, Word; Adobe Acrobat; data analytics tools; Visio; ability to learn other tools).
• Commitment to collaborate with diverse, intelligent colleagues to solve significant challenges across private, public, and social sectors.
• Curiosity, humility, and willingness to learn and grow.

Equal opportunity employer. Pro Sidian hires without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or other protected factors. See EEO guidelines for confidentiality of applicant information. Pro Sidian supports veteran initiatives and encourages all qualified applicants to apply. For easy application, use the career site on  or send resumes and salary expectations to  and  Only candidates meeting the required criteria will be considered.

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Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital