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Sr. Business Analyst; Hybrid

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Selective Insurance
Full Time position
Listed on 2026-01-28
Job specializations:
  • Business
    Data Analyst, Business Analyst, Business Development, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Sr. Business Analyst (Hybrid)

About Us

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.

Employees are empowered to Be Uniquely You by bringing their true, unique selves and diverse perspectives to our shared success. We are a high-performing team serving customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Overview

The Sr. Business Analyst is a member of a scrum team that is responsible for breaking features into stories after the Product Owners have broken epics down into features that technology teams can execute on. The Sr. BA will work on large and/or complex epics and also work closely with the business on change management and product adoption plans, as well as assisting with testing.

Mentors more junior business analysts and Associate Business Analysts.

Responsibilities
  • Collaborate with Product Owners to schedule and facilitate business requirements gathering sessions with business groups on large, complex and/or strategic epics, conducting stakeholder interviews, requirements workshops, backlog refinement sessions, etc., in order to document requirements, validate existing requirements and create new user stories. This also includes statutory requirements.
  • Identify and build relationships with all necessary stakeholders for various projects. This may include Product Owners, Product Managers, IT team, etc.
  • Support developers and testers through the prioritization of user stories. Mentor more junior business analysts and associate business analysts.
  • Document and manage requirements documentation for different types of work (initiatives, enhancements, regulatory, support, break-fix, etc.) ensuring quality and completeness of all deliverables and obtaining necessary signoffs.
  • Document system changes and conduct training on system changes.
  • Initiate peer review discussions and incorporate feedback into requirement documents.
  • Track tasks and provide time estimates for tasks and requirement estimations. Participate in all AGILE ceremonies and activities, and contribute to demos.
  • Conduct requirements walkthrough with development and testing teams. Ensure clarification and understanding on all requirements and obtain sign-off.
  • Review coverage of test conditions and prioritize test scenarios for QA team.
  • Act as mentor to Associate Business Analysts and more junior Business Analysts to ensure their understanding of processes and procedures.
Qualifications Knowledge and Requirements
  • Superior organizational, time management and prioritization skills.
  • Proficient in Excel.
  • Experience in an Agile environment and knowledge of Agile methodology and frameworks.
  • Ability to build collaborative relationships.
  • Strong interpersonal communication, presentation, and facilitation skills.
  • Excellent written communication skills, ability to clearly express thoughts and ideas through documentation.
  • Understanding of integrations and data standards that develop quality documentation for data mapping and process flows.
  • Formal business analysis skills on project work are preferred.
  • Ability to analyze problems, probe facts, analyze issues and present alternative solutions.
  • Ability to effectively manage a range of tasks and projects in an environment with changing priorities.
Education And Experience
  • 5+ years of experience in a business analysis role, and/or
  • 3+ years in insurance line of business, systems analysis, agile team, or other IT expertise, along with 2 years of business analysis.
  • College degree in related field or equivalent work experience.
  • Training or certifications in business analysis and project management preferred.
Total Rewards

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off.

Additional details about our total rewards package can be found by visiting our benefits page. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Pay Range

USD $ - USD $ /Yr.

Additional Information

Selective is an Equal Employment Opportunity employer. That means…

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