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Process Analyst II

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Truist
Seasonal/Temporary position
Listed on 2026-01-27
Job specializations:
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you’ll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation requests only; other inquiries won’t receive a response). Regular or Temporary:
Regular Language Fluency:
English (Required) English

Work Shift:

1st shift (United States of America).

Essential Duties and Responsibilities

Followed is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

  • Provide business process based solutions to complex problems. Act as a Process SME for projects with moderate budgets or of a short to intermediate duration.
  • Work with project teams, lines of business and other IT resources to analyze and develop solutions to satisfy business needs. Under general direction, instruct, direct, and check the work of other business analysts. Act independently or as a member of a project team to consult on complex projects.
  • Develop and implement a data collection plan in support of projects led by Process Engineers.
  • Assist with providing process improvement recommendations based on analysis of process maps, data collection, and root cause analysis.
  • Facilitate and document project meetings and design sessions.
  • Manage small project initiatives with limited scope.
  • Facilitate and document process mapping sessions, including ensuring documentation accurately reflects process owner discussion.
  • Prioritizes responsibilities to balance initiatives and deliverables.
  • Qualifications

    Required Qualifications:

    • Bachelor’s degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
    • Four years of process or project analyst or relevant industry experience in banking, financial services, or other services industry.
    • Strong analytical skills.
    • Proficient with business process management (BPM) standards for mapping purposes.
    • Self-starter, highly-motivated, change agent with strong interpersonal, communication, collaboration and leadership skills.
    • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
    • Demonstrated proficiency with Process mapping and/or process modeling.
    • Knowledgeable in applying problem solving toolsets to then create or draft process improvement deliverables. Click to enter text.
    Preferred Qualifications:
    • Certified Six Sigma Green Belt.
    • Quality/process improvement-related designation.
    • Solid understanding of program and project management disciplines, techniques and approaches.
    • Certified Associate in Project Management (CAPM).

    General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
    All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

    For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

    Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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