Automotive Assistant Fleet Coordinator

CAPITAL Ford of Charlotte is seeking a proactive and detail-oriented Automotive Assistant Fleet Coordinator to support our Commercial and Fleet Sales operations. This role plays a key part in coordinating fleet-related activities, assisting the commercial sales team, and helping ensure a seamless experience for our business customers. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced automotive environment.

• Competitive Pay
• Health Insurance
• Paid Time Off (PTO)
• 401(K)

• Serve as a point of contact for fleet and commercial customers, assisting with scheduling, follow-ups, and general inquiries
• Coordinate and schedule appointments related to fleet sales, vehicle deliveries, and demonstrations
• Maintain accurate records of fleet accounts, appointments, and customer communications within CRM systems
• Support the Commercial Sales team with documentation, presentations, and administrative tasks
• Assist with tracking fleet orders, status updates, and delivery timelines
• Collaborate with Sales, Service, Accounting, and other departments to ensure smooth coordination of fleet operations
• Provide customers with information regarding vehicles, services, and next steps in the sales process
• Perform other duties as assigned to support the Commercial and Fleet Sales department

• Previous experience in automotive sales support, fleet coordination, or a related administrative role preferred
• Strong organizational skills with high attention to detail and accuracy
• Excellent communication skills, both verbal and written
• Proficiency with CRM systems, scheduling tools, and basic office software
• Ability to manage multiple priorities in a fast-paced, customer-focused environment
• Positive attitude with a proactive, team-oriented approach
• Must pass pre-employment background screenings

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success. Ready to accelerate your career?

Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.