Lead Receptionist | Reception COC

Company Description

Pro Sidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. Pro Sidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Talent Management. We help forward thinking clients solve problems and improve operations.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value.

Pro Sidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About Pro Sidian Consulting at

Pro Sidian Seeks a Lead Receptionist | Reception [COC
0017214] for Program Support on a Exempt 1099

Contract:

No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting 0

We seek 214 candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Technical Element or Contract W-2 (IRS-1099) Reception

Functional Area

Professional - Reception Leadership Position; however, Pro Sidian reserves the right to convert to a Full-Time Pro Sidian employed W-2 Position.

JOB OVERVIEW

Provide services and support as a Reception Leadership (Lead Receptionist) in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World).

RESPONSIBILITIES AND DUTIES - Lead Receptionist | Reception [COC
0017214]

Supervise front desk staff and daily workflow.

Oversee visitor management and customer inquiries.

Coordinate reception scheduling and coverage.

The role(s) are located in the Mid Atlantic Region is at or near CONUS - Charlotte, NC. Initially identified Work Site Address (Subject to Change or Working Remotely): 609 East 4th Street

Charlotte, NC 28202

Desired Qualifications For Lead Receptionist | Reception [COC
0017214] (COC
0017214) Candidates:

3+ years reception or customer service experience, with supervisory duties.

Education / Experience Requirements / Qualifications

High school diploma or GED; some college preferred.

3+ years reception or customer service experience, with supervisory duties.

Skills Required

Primarily focused on Professional and Management Development Training initiatives and aligned with 214 activities 214

Functional Area

Activities.

Leadership, organization, customer engagement.

Competencies Required

• Professional demeanor, reliability, team coordination.

Ancillary Details Of The Role s

• May assist with facility scheduling for events.

• Responsible for reception training and onboarding.

Other Details

Acts as escalation point for customer concerns at reception.

#Technical Cross Cutting Jobs  #Consulting #Government And Public Services #Government Support Services  #Professional Analytical Support  #Jugaad #Copitas #Poka Yoke

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business…