Service Account Assistant

Company Description

Catch Vibe Voice is a dynamic and growing organization committed to delivering excellence through professionalism, structure, and strong internal operations. We believe that a positive first impression and efficient office coordination are essential to our success. Our team values reliability, attention to detail, and a welcoming work environment where individuals can grow and develop professionally.

We are seeking a detail-oriented and proactive Service Account Assistant to support our account operations and client service activities. This role plays a key part in maintaining efficient communication, organizing account-related tasks, and ensuring a smooth service experience for both internal teams and clients. The ideal candidate is highly organized, professional, and motivated to grow within a dynamic work environment.

• Assist with the day-to-day management of service accounts and client requests
• Maintain accurate records, documentation, and account updates
• Coordinate communication between clients and internal departments
• Support scheduling, reporting, and administrative account tasks
• Monitor service processes to ensure consistency and quality standards
• Identify opportunities to improve workflow efficiency and client satisfaction

• Competitive salary ($50,000 – $54,000 per year)
• Supportive and structured work environment
• Skill development through ongoing training
• Stable full-time position with long-term potential