HNS Office Assistant—Code Enforcement

HNS Office Assistant—Code Enforcement page is loaded## HNS Office Assistant—Code Enforcement locations:
HNS Char Meck 311time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 5, 2026 (13 days left to apply) job requisition :
JR103171

Date Opened:
Thursday, January 22, 2026 12:00 AMClose Date:
Thursday, February 05, 2026 12:00 AM Department:
Housing & Neighborhood Services Department Salary: $24.00 - $29.20 Commensurate with Experience
** Welcome to the City of Charlotte
** Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:
* Attracting and retaining a skilled and diverse workforce
* Valuing teamwork, openness, accountability, productivity, and employee development
* Providing all customers with courteous, responsive, accessible, and seamless quality services
* Taking initiative to identify, analyze, and solve problems
* Collaborating with stakeholders to make informed decisions
** SUMMARY
* * Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas:
Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives;
Code Enforcement, which works to improve the appearance of communities and maintain standards of living;
Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte;
Char Meck
311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and the Office of Youth Opportunities, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.
The HNS Office Assistant assists the Code Enforcement inspectors and supervisors in their assigned Service Area in carrying out the day-to-day operations of the Code Enforcement division and identifies opportunities to improve and enhance the business processes. Additional responsibilities include major administrative functions, such as fiscal administration, research, and analysis and preparation of documents and reports.

The HNS Office Assistant provides clerical support to one of seven Housing & Neighborhood Services (H&NS) Teams located in offsite facilities. This position reports to H&NS Service Area Leader and works with inspectors and other staff to support site operations and other business needs.

Code Enforcement duties include:
* Data entry on City and H&NS computer applications
* Performance of administrative functions necessary for the correct and timely distribution of notices, citations, and penalties involved in the Code Enforcement process
* Maintain program files and records and assemble and organize data.

Keep Charlotte Beautiful duties include:
* Coordinate cleanup supply distribution across Code offices
* Monitor cleanup reporting and improve volunteer engagement with the Adopt a Street and Adopt a Bus Stop programs
* Provide support to individuals interested in adopting a street or bus stop
* Work with the Keep Charlotte Beautiful Executive Director to coordinate interdepartmental initiatives around waste reduction, litter prevention, and community greening
* Assist the Keep Charlotte Beautiful Board in planning and organizing committee meetings

Knowledge, Skills & Abilities:
* Ability to develop creative solutions to complex problems
* Demonstrate excellent written and oral communication skills
* Ability to deal effectively with customers, users, technicians, vendors, and consultants
* Effective and courteous interaction with the public as a representative of Code Enforcement and Keep Charlotte Beautiful
* Ability to learn the different steps on the housing, health and sanitation, and zoning processes
* Ability to handle time-sensitive projects and…