Sr Administrative Support Assistant - YFS

Please note the required work schedule days and hours.

Follow Your Calling, Find Your Career!!

Please apply by:
Friday, January 23rd, 2026

Salary Range: $20.71 to $25.89 per hour. This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Youth and Family Services Division (YFS) of the DSS Department of Child, Family and Adult Services (CFAS) provides a variation of services to safeguard children by strengthening the protective capacities of families whose children’s health, safety and well-being are  mission of DSS is to strengthen families and communities through a safety‑net of services, collaborations, and hope. The Department’s vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.

YFS firmly believes the people who do this work are our most important resource. As such, children and families deserve trained, skillful professionals to engage and effectively assist them. If you have a passion for social work and making a difference in your local community, come join our Youth and Family Services team!

Position supports both Pre‑Custody and Post‑custody services by completing research in county and state database systems on individuals who are involved in active cases with Youth & Family Services.

Full‑time onsite position - Monday – Friday, 12:00 PM to 9:00 PM

Location:

10101 David Taylor Drive, Charlotte, NC 28262.

Perform progressively responsible administrative, clerical, and technical work. This position, under minimal supervision, is responsible for advanced administrative functions of variety and specialization in a department.

• Provide administrative support to internal departmental staff
• Respond to inquiries and resolve administrative issues that may arise
• Prepare written correspondence such as memos, emails, presentations, forms, and other documents
• Coordinate meetings, interviews and assist with program preparation
• Prepare, develop or maintain reports, manuals, or interview documents
• Conduct moderately complex research
• Perform confidential data entry, create, organize and maintain files
• Maintain supply levels and ordering stock
• Use computers for various operations such as database management
• Answer telephone or greet visitors and handle or direct inquiries to the appropriate persons according to the need/issue presented
• Operate office equipment: fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
• Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
• Compose, type, and distribute meeting notes, agendas, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
• Some positions may be required to support enrollment and eligibility activities performed in the NC FAST system
• Some positions may be required to provide general guidance and direction to lower-level staff

• Experience:
  
  Minimum of four years of administrative experience.
• Education:
  
  High School Diploma or equivalent.
• Combination of relevant education and relevant experience accepted:
  Yes.
• Licenses and
  
  Certifications:
  
  May require a valid North Carolina or South Carolina Driver's License. May require County Driving Privileges.

• Previous experience working in PATH NC, ISSI CW, Central Registry, and NC Fast highly preferred.
• Excellent attention to detail to ensure accuracy, thoroughness, and…