Service Account Assistant

Catch Vibe Voice is a dynamic and growing organization committed to delivering excellence through professionalism, structure, and strong internal operations. We believe that a positive first impression and efficient office coordination are essential to our success. Our team values reliability, attention to detail, and a welcoming work environment where individuals can grow and develop professionally.

We are seeking a detail-oriented and proactive Service Account Assistant to support our account operations and client service activities. This role plays a key part in maintaining efficient communication, organizing account-related tasks, and ensuring a smooth service experience for both internal teams and clients. The ideal candidate is highly organized, professional, and motivated to grow within a dynamic work environment.

Responsibilities

Assist with the day-to-day management of service accounts and client requests

Maintain accurate records, documentation, and account updates

Coordinate communication between clients and internal departments

Support scheduling, reporting, and administrative account tasks

Monitor service processes to ensure consistency and quality standards

Identify opportunities to improve workflow efficiency and client satisfaction

Competitive salary ($50,000 – $54,000 per year)

Opportunities for professional growth and career development

Supportive and structured work environment

Skill development through ongoing training

Stable full-time position with long-term potential