Conference Services Assistant

The Conference Services Assistant acts as the liaison between Conferences, Reservations and Event Services (CRES) department and various summer conference groups and camps. The role encompasses the final stages of the pre‑planning process, on‑site registration, and all tasks involved to ensure smooth and successful events.

• Calling and/or emailing clients to follow up on needs to meet deadlines.
• Working within event planning software and scheduling programs such as 25
  
  Live and Iris Coordinator.
• Addressing client’s questions and/or concerns outside of office hours that may arise.
• Updating databases, spreadsheets and filing and organizing paperwork.
• Communicating with campus partners including Athletics, Dining, Facilities, Housing, Parking, etc.
• Checking in on catered meals along with groups eating in dining halls.
• Ensuring room setups are accurate and appropriate equipment and/or personnel is present before client arrival.
• Being the point of contact for questions during group check‑in and check‑outs.

Event Coordination
:
Assist with event planning and coordination that may include meetings, conferences, camps and special events. Event coverage will include but not limited to checking all required event services and responsibilities, assisting all clients and campus partners with various functions, and troubleshooting/problem‑solving during events as required.

Administrative Tasks
:
Assist with administrative functions of the Conference Services Department, including preparing event summaries, gathering event related invoices, entering data into appropriate event systems, providing event debriefs and follow‑ups.

Customer Service
:
Assist clients and serve as first point of contact during their events on campus and disseminate information to campus partners including Athletics, Dining, Facilities, Housing, Parking, etc.

Conference Assistants also assist with any special project(s) related to the management of contracted events.

• Display previous work experience in an administrative or customer service capacity.
• Some experience in event management.
• High levels of customer service.
• Above average administrative ability and knowledge of Google Applications including Docs, Sheets along with daily office tasks.
• Well organized with the ability to prioritize and handle multiple assignments.
• Ability to work independently and with a team in a fast‑paced environment.
• Excellent written and verbal communication skills.
• Strong organizational and leadership skills.
• Time management and multitasking skills.
• Thorough attention to details and detail‑oriented.
• Dependability in work attendance and performance.
• Professional image and tidy appearance.
• Ability to effectively work with a variety of conference groups and attendees of all ages.

Current college students with a study emphasis in Event Planning, Sport Management, Communications, Hospitality or a related field.

Apply online: (Use the "Apply for this Job" box below)./65446

Please note On‑Campus Housing is provided (tentatively from 05/18/2026‑07/31/2026) and is required to remain in On‑Campus Housing for the duration of the position. Must not be taking summer classes. Since the length of the assignment is a maximum of 13 weeks, only one week (up to 40 hours) of unpaid time off is allowed. Additional time off requests must be reviewed and approved by the direct supervisor.