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Office Scheduler

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Installed Building Products
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Join to apply for the Office Scheduler role at Installed Building Products
.

Pay Range: $18.00- $20.00 per hour, depending on experience

Key Responsibilities
  • Scheduling & Coordination:
    Create, update, and maintain daily work schedules for installation crews.
  • Pull schedules and job details from client portals.
  • Ensure all schedule changes are communicated promptly to field teams.
  • Communication & Customer Service:
    Answer phones and respond to emails in a timely and professional manner.
  • Provide status updates to clients, internal staff, and suppliers.
  • Assist with resolving warranty concerns and coordinating follow‑up visits when needed.
Administrative & Data Entry
  • Pull purchase orders and verify job‑related documentation.
  • Enter job details accurately into company systems.
  • Create job tickets and distribute them to the appropriate teams.
  • Maintain organized digital and physical records.
Operational Support
  • Learn service areas and job site locations to improve scheduling efficiency.
  • Work with a sense of urgency to meet deadlines and support daily operations.
  • Assist with additional office tasks as needed.
Qualifications
  • Previous experience in scheduling, dispatching, or office administration preferred.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks with accuracy and urgency.
  • Comfortable with computers, client portals, and data entry systems.
  • Strong problem‑solving skills, including handling warranty and customer concerns.
  • Knowledge of the insulation or construction industry is a plus (but not required).
Work Environment
  • Fast‑paced office setting within a construction/insulation company.
  • Frequent communication with crews, clients, and management.
Benefits
  • Medical, dental, and vision coverage
  • Company‑Paid Life Insurance
  • Longevity Stock Program
  • IBP Foundation
  • Scholarship opportunities
  • Paid vacation and holidays
  • Employee Financial Assistance Program
  • Opportunities for growth and advancement.
  • 401(k) (Pre‑Tax and Post‑Tax) Roth 401(k) with company matching
  • Supplemental Insurance (Short‑ and Long‑Term disability, hospital indemnity, accident, critical illness, supplemental life insurance).
Seniority Level
  • Entry level
Employment Type
  • Full‑time
Job Function
  • Management and Manufacturing
  • Construction

Find your next career opportunity and join our team at B‑Organized Insulation
!

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