Sr. Accounts Receivable Specialist - Charlotte, NC

Basic Function

The Accounts Receivable Senior is responsible for overseeing and executing the day-to-day operations of the accounts receivable function. This role involves managing billing processes, ensuring timely collections, maintaining accurate records, and supporting junior AR staff. The AR Senior also assists with month-end close activities and contributes to process improvements within the receivables cycle.

Essential Duties & Responsibilities

Oversee the full cycle of accounts receivable, including invoicing, payment application, collections, and reconciliations.

Review and validate billing data for accuracy and completeness.

Monitor customer accounts for non-payments, delayed payments, and other irregularities.

Follow up on outstanding invoices and coordinate with clients to resolve payment issues.

Prepare aging reports and analyze trends in customer payments.

Assist with cash forecasting based on receivables when needed

Support month-end and year-end close processes, including AR sub-ledger reconciliations.

Mentor and support junior AR staff and help resolve escalated issues.

Coordinate with cross-functional teams such as Sales, Customer Service, and Finance to ensure billing accuracy and efficient collections.

Recommend and implement improvements to AR processes, tools, and systems.

Ensure compliance with internal controls, accounting policies, and applicable regulations.

Assist in all other administrative tasks as assigned.

Job Competencies

Preferred Qualifications:

• Experience with ERP systems and automated billing tools.
• Prior supervisory or mentoring experience.
• Knowledge of credit risk assessment and collection strategies.

Education / Training

• Bachelor's degree in accounting, Finance, or a related field.
• Strong understanding of accounting principles and AR best practices.
• Proficiency in accounting software (e.g., Oracle EBS).
• Intermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables).
• Strong analytical, problem-solving, and communication skills.
• Detail-oriented with a high level of accuracy.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Experience

3-5+ years of experience in Accounts Receivable or related accounting roles.