Transportation Management Center Operator Trainee - Kanawha

Transportation Management Center Operator Trainee – Kanawha County, Charleston, WV

West Virginia Department of Transportation (WV)

Location:

Charleston, WV

Full‑Time Permanent

Job Number: DOT
26TF
023A

District/Subdivision:
Traffic Engineering Division

Closing Date: 1/20/2026 at 11:59 PM Eastern Time (US & Canada)

Pay Grade: 8

The Transportation Management Center Operator Trainee performs entry level work in the Transportation Management Center. Duties involve traffic systems control, incident/congestion management, and communications. This position will learn to operate computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. This position will complete required training and will be assigned entry level tasks in the areas of traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems.

May be required to work rotating shifts, including nights, weekends, and holidays. May be required to be on call in the event of highway emergencies. Performs related work as required.

• Completes all required classroom and on‑the‑job training.
• Assists in monitoring real‑time traffic data; accurately locates incidents graphically on computer using only verbal descriptions.
• Prepares various logs and reports pertaining to traffic conditions, incident management, equipment placement, etc.
• Learns to assess congestion levels and incident condition and severity, brief Supervisor and/or Manager of situation and possible ramifications and respond accordingly.
• Programs and operates motorist information systems such as dynamic message signs (DMS) and highway advisory radio (HAR).
• Assists in monitoring closed‑circuit television system, police scanners, and citizens' band radio transmissions for incident detection and verification.
• Assists in monitoring and transmitting radio communications between State and/or other agencies, such as the West Virginia Department of Highways, West Virginia State Police, METRO 911, and other agencies having jurisdiction in ITS Corridors.
• Assists in monitoring, gathering, and relaying Emergency, Traffic, Safety, Weather and other information to the appropriate agency.
• Verify incidents and congestion using closed‑circuit television surveillance system and electronic data.
• Checks districts daily to record weather, stream, and other hazardous conditions.
• Monitors statewide weather forecasts and transmits this information.
• Receives traffic and incident data from the Geographic Information System (GIS).
• Assists in monitoring Roadway Weather Information Systems (RWIS) and Environmental Sensor Stations (ESS) Sensors.
• Records weather and road condition tapes for Highway Advisory Radio (HAR).
• Travel may be required; therefore, a valid driver’s license is required.

• Knowledge of the operating commands of several different systems.
• Knowledge of the functions and applications of the equipment utilized in providing effective incident management.
• Knowledge of the operation of communications systems.
• Knowledge of the West Virginia State highway system.
• Knowledge of hazardous materials codes.
• Skill in map reading.
• Skill in providing effective communication.
• Ability to learn about state and national emergency facilities, services and notification techniques.
• Ability to listen well and speak clearly and distinctly.
• Ability to function in stressful situations that require immediate responses.
• Ability to anticipate unsafe roadway conditions and to respond accordingly.
• Ability to prepare various logs and reports pertaining to traffic conditions, incident management and equipment placement.
• Ability to operate a computer.

REQUIRED TRAINING/EDUCATION

• High school diploma or the equivalent.

REQUIRED EXPERIENCE

• This is the entry level classification in the series. No prior experience is required.

Employer:

West Virginia Department of Transportation (WV)

Division:
West Virginia Department of Transportation
Address: 1900 Kanawha Blvd, East
Building 5, Room A‑450
Charleston, West Virginia, 25305