Management Applications Analyst

Determined, imaginative, curious-if these are some of the ways you describe yourself, we want to learn more about you!

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

The Capabilities and Platforms (C&P) team within our Work Management organization has an exciting opportunity to support critical, cross-functional initiatives across TC Energy. The C&P team is primarily responsible for developing and implementing sustainable business strategies with a focus on work management systems, platforms, tools, and change management.

In this role, you will be a part of a collaborative team that values creativity, technical excellence, and continuous improvement. You will be responsible for developing and sustaining the platforms and tools that power the TC Energy Work Management team, focusing on developing the underlying components to ensure they meet users' needs. This role entails deep Line of Business and user interactions via feedback design sessions and will require significant cross pollination with the other product teams in the program.

Working as the bridge between end-users and the development team, this role will communicate the voice of the users, inform the product roadmap, articulate new features and enhancements to stakeholders, coordinate the successful implementation of product releases, and support ongoing product use while ensuring focus on the program's strategic vision and goals.

• Collaborate with key stakeholders to understand their needs; develop and execute sustainable implementation strategies

• Collaborate with cross-functional teams and technology partners to define software requirements, create functional specifications, and execute against our strategic vision

• Develop user journeys and other artifacts that help communicate, and rally support for intuitive user experiences that best meet the needs of the platforms' users

• Identify critical dependencies, and other issues and present recommendations for resolution

• Maintain ongoing, proactive partnership with technology team members to ensure business demands are understood and delivered in an agile manner within agreed upon time frames

• Ensure user feedback is incorporated into roadmaps, ensuring deliverables meet business needs

• Support client and practitioner adoption of new features/functionality

• Contribute to our High-Performance Culture by challenging the way we work and providing recommendations for improvement

• Stay up to date with the latest industry trends, technologies, and tools, and assess their relevance to our strategic vision

• Propose and champion the adoption of innovative technologies, frameworks, and methodologies that can improve our product offering to stakeholders

• Bachelor's degree or relevant experience; graduate degree in a business or technical field preferred

• This position requires excellent technical, analytical, and influencing skills, paired with experience in product management or user experience at an energy, technology, or related firm

• Self-starter, able to thrive in a fast-paced, collaborative, and cross-functional environment

• Creative problem solver, capable of developing innovative and differentiated solutions

• Rigorous, logical thinker with ability to identify and articulate rationale, assumptions, and risks

• Superior judgment to mitigate risk and foster an environment where risk/control issues are escalated, and creative solutions are identified

• Excellent relationship-building skills, with ability to establish trust and credibility across senior stakeholders, lines of business and functions

• Strong time-management and organizational skills with ability to objectively prioritize

• Excellent written, visual, and verbal communication skills, including ability to communicate technical topics to a non-technical audience and business needs to a technical audience

• Passion for driving toward excellent client experience; UI/UX/design experience a significant plus

• An understanding of the natural gas business

• Experience with SAP Plant Maintenance (SAP PM) including configuration of technical objects and master data

• Experience with Maintenance Planning and Scheduling tools and concepts

• Familiar with SAP Fiori Applications and their use with Emissions Management and technical requests

• Experience with Mobile Work Management solutions (i.e., Blue Worx)

• Understanding of the IPSECA work management process

• Understanding of SAP Security roles, Active directory, and role management

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid