Field Service Technician II

Job Description

Apex Systems is currently hiring for an IT Field Technician with a large IT Services client. If you are interested, please apply here or email an updated copy of your resume to [email protected]

• Provides day‑to‑day technical support to employees for network infrastructure and internal desktop systems software and hardware.
• Performs general maintenance tasks and resolves problems immediately, while more complex issues are identified to a higher level of support.
• Installs, configures, and troubleshoots desktop systems and workstations.
• Manages queue, completes onsite repairs, manages inventory, updates calls.
• Performs general IT troubleshooting, including Windows OS, Microsoft apps such as Teams, Outlook, One Drive, and One Note.
• Communicates highly technical information to both technical and non‑technical personnel.

• Reliable vehicle and valid driver’s license.
• A+, Dell and Lexmark certifications preferred.
• Strong customer service skills—personable, empathetic, patient—will be handing off computers to internal users.

Location:

Charleston, WV – position will require local job site travel.

Pay range: $17-20/hr + mileage reimbursement.

Schedule:

Mon‑Fri 8AM‑5PM.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans with optional financial protection. Additional benefits include an ESPP, a 401(k) program with a company match after 12 months of tenure, HSA, Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, corporate discount savings program, and professional development training and certification resources.

Apex Systems is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation when accessing our website for search or application, please contact our Employee Services Department at [email protected] or 844‑463‑6178.