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Digital Marketing

Global Social Support Lead — Crisis Communications

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-27
Job specializations:
  • IT/Tech
    Digital Marketing
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading crypto company is seeking a Head of Social Support to build and lead a high-performance team responding across social platforms. The ideal candidate will have 6+ years of experience in social support and a deep understanding of the crypto ecosystem. Responsibilities include crisis management and collaborating with cross-functional teams to enhance customer experience. This role is not fully remote and requires in-person participation during key events.
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