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Senior IT Service Desk Agent; Healthcare - 1st Line

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Coforge
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Service Desk Agent (Healthcare) - 1st Line
A leading IT services company seeks a dedicated IT customer support professional for its Charleston, West Virginia location. The role focuses on delivering excellent desktop support in the healthcare industry, resolving calls within SLA targets, and participating in continuous improvement of processes. Candidates should have 3–4 years of experience in IT support, excellent communication skills, and be proactive in enhancing customer experience.

This full-time position offers opportunities for growth within a dynamic industry.
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Position Requirements
10+ Years work experience
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