Senior Relationship Banker- Truist Square

Overview

Senior Relationship Banker
- Truist Square — Charleston, WV

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Company: Truist Financial

Location: Charleston, WV

Employment Type: Full Time

Date Posted: 02/05/2026

Job Categories: Banking, Finance/Economics, Information Technology

• Responsible for providing an industry leading client service experience through the development and expansion of new and existing client relationships.
• Provide financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities.
• Will be cross trained to perform required teller duties as needed.
• Exercising advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.
• Contribute to meeting or exceeding client service as well as individual and branch sales targets by offering products and services and developing, expanding and retaining relationships.
• Support the team sales process by conducting consultative conversations and referring more complex client needs or financial goals to other internal specialists.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Advance knowledge of sales techniques and product knowledge by attending meetings and training classes to better serve consumer and business clients.
• Advise on consumer lending options and take loan applications.
• Adhere to internal controls, operational procedures and risk management policies; stay informed of policy changes to ensure compliance.
• Lead sales initiatives within the branch and act as an expert resource.
• Provide professional client service with courteous interactions while conducting transactions and uncovering client needs.

• High school diploma or equivalent education
• 4 years of client sales and service experience
• Experience with sourcing and prospecting for new clients and client relationship building
• Excellent interpersonal and communication skills
• Proficiency in basic computer applications (e.g., Microsoft Office)
• Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including NMLS background check requirements
• Ability to multi-task under time constraints
• Ability to travel to accommodate temporary staffing needs and locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights

• Associates degree or higher
• Ability to handle multiple priorities under time constraints
• Excellent verbal and written communication skills
• Professional demeanor with a high level of service quality
• Experience discussing, recommending and selling deposit, credit and retirement products to consumer and small business clients
• Demonstrated ability to meet or exceed sales goals
• General understanding of bank operations, policies and procedures

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, with eligibility determined by division. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive at least 10 days of vacation (prorated), 10 sick days (prorated), and paid holidays.

Details vary by position and division; specific benefits will be discussed as you progress through the hiring process.

EEO is the Law. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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Company Name: Truist Financial

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