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Customer Success Mgr./ CSM Client Relationship Manager

Public Sector Customer Success & Revenue Advocate

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Lumen
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading telecommunications provider seeks a Customer Engagement Advocate II in Charleston, WV. The role focuses on providing sales and support for complex communication solutions, managing customer relationships, and ensuring service delivery. Candidates should have at least 3 years in a customer-facing role within telecom, strong negotiation abilities, and an understanding of IP products. This position provides an opportunity to contribute to customer success and drive business growth.
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