Account Manager - Charleston, SC

Job Description

Upstream Rehabilitation is looking for a Sales Account Manager to join our Charleston, SC team!

Are you ready to make a real difference while advancing your career? Help shape the future of outpatient physical therapy as a Sales Account Manager
, where your work directly impacts patient access to life‑changing care. In this role, you’ll lead strategic partnerships, drive business growth, and promote our trusted brands and exceptional clinicians across a defined region.

We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose‑driven, growth‑oriented organization that values innovation, collaboration, and your unique contributions.

If you’re seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!

• Develop and follow an effective call strategy for the assigned region to increase referral outcomes of existing and potential partners.
• Report regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges.
• Communicate often and effectively with the Regional VP and VP of Sales on goals, strategies and outcomes.
• Build effective relationships with customers and community leaders in the assigned region.
• Work well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers.
• Effectively present our company information, service array, and outcomes data to existing and potential partners.
• Use reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide.
• Identify opportunities for publicity, coordinate community events, and attend and participate in Regional meetings as requested.
• Require the ability to effectively present our company information including outcomes data using appropriate medical terminology.
• Other duties as assigned.

• Bachelor’s degree or equivalent work experience in sales.
• 2+ years of sales and marketing experience to physicians, medical offices, employers, or a related field.
• Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confidence and persuasiveness in guiding the sales process.
• Good rapport with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self‑starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and determined to win.
• Build business relationships with customers and community leaders.

• Travel up to 70% of the time throughout the assigned region.
• While performing the duties of this job, the associate is often exposed to road travel and clinical environments such as hospitals, physician offices, and clinics.

• Monthly auto stipend or company vehicle.
• 401(k) plan, available to all employees, with matching contribution on a discretionary basis.
• 3 healthcare options: medical, dental, and vision insurance.
• Paid holidays and 3 weeks paid time off.
• Flex Spending and Dependent Care Flex Spending accounts.
• Life insurance, Supplemental Life Insurance for dependents, short and long‑term disability, and accidental insurance.
• Annual paid charity day to give back to a cause meaningful to you.

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.