Parts Counter Sales

Parts Counter Sales

Carolina International Trucks is seeking a highly motivated and experienced Parts Counter Sales Representative. This person is responsible for providing exceptional customer service by assisting customers in identifying and purchasing the correct parts for their medium and heavy duty truck needs. This involves utilizing product knowledge, navigating inventory systems, processing orders, and building strong customer relationships.

• Sell parts to all customers, over the counter, through the shop, or on the phone.
• Assist all customers (retail and shop) in selecting the required parts in a friendly, professional and efficient manner.
• Inform customers of companion part requirements and specials and ensure that the customer is presented with the full product line.
• Answer phone calls, providing price quotes and other information.
• Provide a high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-stock parts from outside sources and submit an emergency order, if necessary.
• Keep counter areas clean and uncluttered.
• Participate in all training programs that are made available.
• Stay current on new products and product updates.

• High school diploma or equivalent.
• Proven experience in parts sales or customer service, preferably in the medium and heavy duty truck industry.
• Strong knowledge of automobile parts and terminology.
• Excellent communication and interpersonal skills.
• Ability to use computer systems and navigate inventory software.
• Strong problem‑solving and decision‑making skills.
• Ability to work independently and as part of a team.
• Ability to lift and carry heavy objects (if applicable).
• Valid driver’s license.

• 401(k) & 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

• Job Type: Full‑time
• Schedule:
  
  8‑hour shift
• Supplemental pay:
  Commission opportunities
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Motor Vehicle Manufacturing

Founded in 1992, Carolina International Trucks is the largest commercial truck dealer in South Carolina. We sell, service and support medium, heavy and severe service International Trucks, IC Buses, Hino Trucks, and Mitsubishi Fuso medium duty commercial work trucks. We move our customers forward with innovative products backed by quality service. The dealership has more than 270 employees, a state‑of‑the‑art paint booth and body shop in Columbia, more than 130 service bays and over $7 million in stocked parts to support vehicle uptime.

Carolina International Trucks Idealease provides trucks for lease and rental supported by mobile maintenance services. With locations in Columbia, Charleston, Conway, Florence, Greenville, and Greer, South Carolina we have a presence covering the entire state to help keep your business moving.

We are an equal‑opportunity employer and value diversity. We encourage all qualified candidates to apply. This is not necessarily a list of all the duties, responsibilities and requirements associated with this position; some may change over time. We are an Equal Opportunity Employer.