Leasing Specialist

Overview

Leasing Specialist at Maymont Homes – Charleston, SC (997 Morrison Drive, Suite 402).

Join to apply for the Leasing Specialist role at Maymont Homes
.

• Daily outbound and inbound follow-up with leads who express an interest in a Maymont home.
• Assist prospective residents with scheduling a viewing and applying for a Maymont home.
• Document follow-up with prospective residents in a proprietary database.
• Process applications for prospective residents, including contacting applicants to gather documents, processing credit and background checks, and data entry in internal software.
• Compile feedback from self-showings and conversations with prospects and communicate findings to cross-functional teams.
• Collaborate with local market leaders and others to address issues that arise while leasing a home.
• Follow the terms of Fair Housing, the Fair Credit Reporting Act, the American Disabilities Act, and other pertinent laws.
• Represent Maymont Homes in a professional manner consistent with customer service values.

• Bachelor’s Degree in Business Administration, Marketing, Management, or Communications is preferred but not required.
• 4+ years of leasing experience
• 3+ years of multi-family and/or single-family rental home experience
• Excellent communication and interpersonal skills
• Demonstrable experience in single-family, multi-family, construction, or leasing industry
• Effective negotiating skills
• Knowledge of and experience with Rently preferred
• Experience in Grass Roots Marketing
• Knowledgeable on fair housing and local real estate laws
• Flexible work schedule, including evenings and weekends, depending on business need

• Close a prospect promptly.
• Outperform peer averages at each node of the sales funnel (lead to showing, showing to application, application to move in).
• Outbound and inbound contacts.
• Provide meaningful feedback and collaborate with local teams and centralized leaders.
• High scores on customer satisfaction scores and secret shoppers.
• Consistent achievement of monthly move-ins (e.g., at least 50 per month).
• Data entry, approval, and procedural accuracy.
• Maintain appropriate vacancy levels in assigned territories.

• Capable of working extended hours, including evenings, weekends, and holidays as necessary.
• Ability to read small print with or without corrective lenses.
• Clear English communication, including over the telephone.
• Physical ability to sit, stand, bend, lift up to 25 lbs, and climb stairs if necessary.
• Detail-oriented with good reasoning skills and the ability to interact with diverse individuals.
• Finger dexterity for typing/keyboard use.

• Must be able to work in an office environment as scheduled.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Equal Opportunity
  
  Employer:
  
  Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

Our mission is to positively impact lives in the communities we serve. We offer an outstanding benefits package and opportunities for career growth with strong backing from a major parent company.