Asset Protection Operations Coach

(USA) Asset Protection Operations Coach – Walmart

Base Pay Range: $65,000 – $80,000 per year.

• Drive sales by ensuring effective merchandise presentation, accurate pricing, proper signing, inventory levels, and area cleanliness.
• Assess economic trends and community needs to oversee stocking and rotation of merchandise, set up cleaning, organize product displays, and secure fragile and high‑shrink items.
• Lead and develop teams through teaching, training, active listening, touring stores, and providing feedback.
• Facilitate Tour‑to‑Teach initiatives, communicate and collaborate with all associate levels regarding store operations and technology.
• Model exceptional customer service, support initiatives, resolve complaints, develop action plans, and improve the customer experience.
• Supervise, hire, train, mentor, assign duties, recognize associates, and maintain recruiting to meet staffing needs.
• Control merchandise loss, improve profitability by setting performance goals, monitoring inventory variations, conducting audits, and implementing improvements.
• Train managers and associates on operational controls and processes across multiple stores.
• Investigate violations of company policies, conduct investigations, gather evidence, write case reports, and provide courtroom testimony as needed.
• Monitor safety and risk controls, supervise safety team, identify accident trends, provide training, and implement workplace safety improvements.
• Manage asset‑protection safety procedures, claims, and receiving operations, ensuring policy compliance.
• Ensure compliance with policies, support company mission, values, ethics, and the Open Door Policy.
• Foster an inclusive culture, respect individuals, build high‑performing teams, and promote continuous learning.

• Completion of 2 years of college.
• 1 year of supervisory experience in a multi‑department environment, OR
• 1 year of experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi‑department environment, OR
• 2 years of experience in asset protection or a related area.
• Successful completion of any applicable state requirements to work in asset protection (age, training, certification, licensing).
• Current state‑issued Certificate of Eligibility (if applicable).
• Criminal background check and/or firearms authorized training (if applicable).
• Completion of all job‑required trainings and assessments (Academy, Open Door, etc.).

• Bachelor of Science in Business Management and Leadership (Live Better U) and Bellevue University;
  Certificate of Completion in People and Business Leadership (Live Better U).
• Certification in an asset‑protection related field (e.g., Loss Prevention Qualified, Loss Prevention Certified).
• Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
• Investigative experience.
• Bachelor of Business or Bachelor of Criminal Justice.

Primary: 3951 W Ashley Cir, Charleston, SC 29414‑9156, United States.

• Health: medical, vision, and dental coverage.
• Financial: 401(k), stock purchase, and company‑paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting, and options for vacation or holidays.
• Disability insurance, military leave pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full‑time and part‑time associates.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero tolerance policy for the use of illegal drugs and alcohol on the job.

Seniority level:
Mid‑Senior level.

Employment type:

Part‑time.

Job function:
Management and Manufacturing.

Industry: Retail.