Experienced Server FullTime Availability

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

Fleet Landing is hiring full-time, experienced servers to join our team! 3-5 years of serving experience is required, as well as wine, food and alcohol knowledge. Must have Sunday availability.

Server

Job Description:

The server uses their engaging personality, their thorough product knowledge, their timely sales skills, and their ability to remain calm in a stressful environment to create an exceptional dining experience for the guests of Fleet Landing.

• A neat, groomed, and professional personal appearance
• Flexible schedule including nights, weekends, and holidays
• Excellent communication etiquette
• Ability to work on your feet for up to 10 hours and lift 50 lbs.
• Organized and able to multi-task with attention to detail
• Excellent customer service and interpersonal skills and a genuine appreciation for creating excellent service experiences.
• Ability to guide and enhance the guest experience through product knowledge and sales techniques.
• General knowledge and ability to use computers, tablets, apps, etc. including Microsoft Office, POS, and any other software used to complete job tasks
• Ability to manage crisis in a calm and effective manner
• Fortitude to effectively receive feedback
• Teamwork-oriented
• Ability to always be on time

• Orchestrates the guest dining experience to ensure guests have a hospitable and enjoyable visit and works with managers to correct any problems
• Creates and fosters loyal relationships with returning guests
• Prepares dining room for service, including setting up items such as linens, silverware, and glassware.
• Checks guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages and adheres to Fleet Landing’s Responsible Service Policy
• Prepares hot and cold drinks for guests, chills bottles of wine, and provides proper tableside wine service
• Describes menu items to guests and answers questions about menu items, ingredients, preparation, cooking methods, beverages, and any other restaurant functions and services
• Guides guests through menus and daily specials and makes recommendations
• Accurately takes guest orders
• Removes used tablewear between courses and provides clean tablewear for next courses
• Prepares and itemizes checks and processes payments promptly and accurately
• Cleans tables, chairs, booths, and floors after guests have finished dining
• Polishes silverware and stemware and sets up and maintains clutter-free wait stations
• Stocks service areas with supplies such as coffee, food, tableware, and linens
• Performs opening, ongoing, and closing duties as outlined in the sidework charts
• Always gives guests the right of way
• Always thanks guests before their departure