Restaurant Manager for Sorelle

* Act with integrity, honesty and knowledge that promote the culture, values and mission of Sorelle.
* Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times.
* Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy, and initiative.
* Understand the philosophies of management for Sorelle. Display consistent attention to detail and follow through of all Sorelle policies.
* Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.
* Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities.
* In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to:
Zagat, Gayot, Mobil, AAA,
* Wine Spectator, James Beard Foundation
* and Michelin. Adhere to the service foundation and philosophies established by Sorelle.
* Understand all programs, procedures, standards, specifications, guidelines, and training protocols.
* Assist the management team in overseeing the day-to-day operation of restaurant.
* Write the weekly staff schedule. Schedule labor as required by anticipated business activity while ensuring that all positions are staffed, as needed, and that labor cost objectives are met.
* Maintain a consistent level of business for the restaurant ensuring that its budgeted targets are met.
* Identify and manage all aspects pertinent to providing guests with the atmosphere standard set by management upon opening (lighting, music volume, crowd density, etc.)
* Conduct pre-shift meetings keeping staff informed about developments in the restaurant, the industry, and the future.
* Maintain monthly management notes to establish guidelines for service and restaurant operations into the future.
* Conduct staff interviews and make recommendations for observations and hiring according to hotel policies.
* Organize and lead staff training classes and food & wine seminars.
* Demonstrate commitment to making all the current staff and management better.
* Supervise Captains in their running of the dining room service.
* Oversee the Host department to ensure that the guest experience at the door meets restaurant standards and that guests are greeted warmly and with hospitality.
* Offer feedback to contribute to the Captains and Sommelier evaluations.
* Ensure continuous improvement in quality of service, operational effectiveness and colleague retention and satisfaction.
* Supervise guest/hourly colleague interaction during service hours.
* Support Captain, Hostess and floor staff in pre-opening responsibilities.
* Support FOH team in all aspects of dining room service.
* Point of contact for repairs and maintenance of restaurant.
* Serve as point of contact for hotel facilities department.
* Fully understand and comply with all federal, state, county and municipal regulations which pertain to health, safety and labor requirements of the restaurant, colleagues, and guests.
* 2-3 years of culinary & wine experience, preferably in a fine dining environment.
* Bachelor’s Degree and/or Culinary degree preferred.
* Excellent communication and organization skills. Ability to interact professionally and diplomatically with a variety of business partners.
* Fluency in Microsoft Office Suite:
Word, Excel (Advanced ability), Power Point
* Prior experience with accounting software, POS systems, and payroll/HRIS systems.

Beemok Hospitality Collection (BHC) is a purpose-driven portfolio of hotels, restaurants, and cultural landmarks in Charleston. Founded in 2021, BHC is guided by the belief that hospitality is at its finest when it creates enduring, meaningful connections. The journey began with the revitalization of The Charleston Place and has since grown to include Sorelle, The Riviera Theater, Credit One Stadium, American Gardens, and the upcoming waterfront hotel, The Cooper.

Each property reflects BHC’s vision of hospitality as a way to connect people, celebrate culture, and carry Charleston forward.### Get in Touch We’d love to hear from you. Share your experience, and if your skills align with our opportunities, a member of our recruitment team will be in touch.
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