Shop Manager - Cosmetologist

Overview

Full-Time | Leadership Role | On the Floor + Leading the Business

Do you love hair and results? Do you get excited by coaching, driving performance, and building a high-performing team — not just working your shift?

Drybar Charleston is hiring a Shop Manager / Lead Stylist who is equally passionate about guest experience
, team leadership
, and business performance
. This is a hands-on leadership role for someone who wants to lead a shop like it’s their own, deliver ah-MAY-zing blowouts, and build a team that wins.

• Running smooth daily operations
• Driving the business forward through strong leadership, coaching, and KPI execution
• Leading the shop to achieve monthly goals in: client count, revenue, add-ons, memberships, retail, and labor efficiency/productivity
• Lead the shop with ownership and accountability, including daily coaching moments and weekly leadership rhythms
• Build weekly execution plans to hit goals (not just talking about it)
• Track performance daily and take corrective action fast
• Create a coaching plan for underperforming KPI areas
• Perform Drybar services with excellence
• Support peak flow by taking clients during busy shifts
• Coach behind the chair on speed, quality, add-ons, and rebooking scripts
• Ensure consistent service execution and Drybar standards
• Schedule to demand and protect payroll
• Manage supply ordering, shop standards, cleaning and presentation
• Maintain brand standards, guest satisfaction, and safety/compliance
• Handle guest recovery when needed with warmth and confidence

• Active cosmetology license (required)
• 2+ years salon leadership experience preferred (assistant manager, lead stylist, educator, etc.)
• Strong communication and coaching skills
• Comfortable with goals/KPIs and not intimidated by numbers
• A leader who is consistent and emotionally steady
• Passionate about service excellence and driving results

• Competitive base pay + tips
• Leadership bonus / KPI bonus opportunities
• Membership and retail commissions
• Growth path within a multi-unit organization
• Paid time off (for eligible employees)
• Health insurance
• Drybar employee discounts + culture perks

• Leaders who love winning as a team
• Willing to have tough conversations
• Can hold people accountable kindly and clearly
• Believe numbers tell the story
• Want to be proud of what you built

If you’re ready to lead, coach, and build a shop that hits goals month after month, apply now.

©2024 DB Franchise, LLC ("DBF"). Each Drybar shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar + design are registered trademarks owned by Helen of Troy Limited and used by DBF under license.