Assistant Manager, Retail & Production

Overview

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Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

• Manage and build a team of customer-focused employees through coaching, measurement, and fostering teamwork.
• Assist General Manager in recruiting, hiring, training, onboarding, and dispute resolution of team members.
• Maintain knowledge of products and current promotions.
• Assist with in-shop accounting functions, including cash handling, completing corporate financial and operational reporting, counting, and depositing revenues, and managing inventory control.
• Ensure equipment and resources are operational for team member use including production equipment, POS system, retail equipment, drive-thru, and processing equipment.
• Maintain a high level of shop sanitation and cleanliness.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.

• High school diploma or equivalent.
• Five (5) years of experience in a job involving food service or retail industry.
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• At least 2 years of management experience.
• Must be 21 years of age or over.
• Valid driver’s license.
• Effective communication skills, both written and verbal.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions.
• Shop – fluctuating temperatures and noise levels.
• Exposure to known allergens including but not limited to nuts.
• Non-air-conditioned production.
• Noise of a production and/or processing area.

• Weekly Pay
• Career opportunities- we are growing!
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at

At Krispy Kreme, we focus on:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities.
• Belonging happens when every Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved.

• Sharing joy is at the center of what we do, and we strive to inspire this in our communities through Acts of Joy and fundraising initiatives.
• In the U.S., Krispy Kreme donates unsold doughnuts to local food banks and partners with Feeding America and Convoy of Hope to distribute donations nationwide.
• In 2022, Krispy Kreme helped community groups raise $40 million globally; in the U.S., we supported more than 83,000 fundraising events.

• We are conducting a multi-year global GHG emissions assessment to set goals for reductions.
• We are reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity

Employer:

we value the diverse ingredients of our people and strive for an inclusive culture that welcomes authenticity regardless of religion, gender identity, sexual orientation, or disability.

Headquartered in Charlotte, N.C., Krispy Kreme operates in more than 35 countries and focuses on the Original Glazed doughnut and a growing Ecommerce and delivery business. Our purpose is to touch and enhance lives through the joy that is Krispy Kreme.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industries:
  Food and Beverage Services