Assistant Regional Marine Operations Manager - East

Assistant Regional Marine Operations Manager - East

Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. The Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands. The Manager issues regional Sailing Instructions, assesses day‑to‑day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations.

The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines’ policy.

The Manager ensures fleet vessels, operations, and reporting adhere to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, the Manager coordinates verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in‑person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.

The Manager approves regional Captain, Nav Mate, Mate, and Third Mate schedules, optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive, prudent decision‑makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.

Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm‑gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.

Managers are team‑oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1‑3 days aboard individual ships, rotating throughout the region.

Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and the marine industry.

• Supervise, Schedule, Evaluate, and Develop world‑class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
• Issue Captain’s Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
• Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
• Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
• Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
• Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
• Guide Performance, Assessment, and Posting of Marine Officers.
• Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
• Directly supervise and evaluate Captains; supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
• Ensure Shipboard Marine Department performs to ACL Operations Manual Standards.
• Develop and Oversee Standardized Daily‑Weekly‑Monthly Procedures for…